An internet outage today has more repercussions than ever. We are all dependent on this essential amenity for our work, education, entertainment, and so much more. So, an internet outage is no longer just a cause of interruption in your Netflix binge. It takes a serious toll on productivity.
Speed and price are no longer the most important merits when choosing an ISP. Well, they are vital to internet performance but other factors are equally important too. Some of them are customer service effectiveness, coverage area, connection type, and overall value. This means that if the customer decides to become Cox’s customer, then they would want the Cox customer service number to remain responsive around the clock!
Furthermore, customers today are very aware of their rights. They want the best of everything for themselves and they are willing to pay for it. However, if their expectations are not met, they are not going to compromise. Therefore, considering the customer standards close to perfection, ISPs have to work harder than ever.
In this blog post, we are going to discuss the top ISPs based on customer reviews and user experience. Let’s dig right in!
Cox is the runner-up here. Offering downloading speeds ranging from 25 Mbps to 940 Mbps, Cox doesn’t have any data volume restrictions. Also, their promotional offer stays valid for as long as 3 years, which is longer than any other ISP in the market. They don’t rope you into any frustrating contract.
In addition to paying a better and affordable price in the long run, they have also ensured high-performance customer service. Their reps are well-trained and skilled to address any sort of inconvenience, glitch, or interruption. They are available 24/7 to resolve any issue encountered by their customers.
Moreover, Cox offers excellent clubbing options. Customers get to enjoy better benefits with bundled options.
Xfinity secures the top spot when it comes to providing the best value. It offers monthly billing schedules from $19.99 to $94.99 and speeds ranging from 50 Mbps to a whopping 1200 Mbps. Xfinity has managed to cater to the connectivity needs of customers with low, medium, and high internet usage with a variety of customized plans.
Furthermore, the plan pricing is competitive and the service coverage area is massive. Another benefit of subscribing to Xfinity is its comprehensive range of bundling options. You can bundle cable TV, internet, mobile, and home security according to your needs. Clubbing services allow users to reap great discounts whilst enjoying high-quality services.
Lastly, Xfinity’s customer service ratings are also satisfactory. And that’s a plus considering the overall poor rankings of ISPs in customer services.
Spectrum is another strong contender when it comes to the ISP list. The variety of speed tiers offered by Spectrum ranges from 200 Mbps to 1000 Mbps. The pricing schedules start from $49.99 a month. Some of the best things offered by this vendor are no data caps, no contracts, and competitive pricing.
Moreover, their service coverage area is impressive. Generally, ISPs tend to leave states like Ohio, Minnesota, Wisconsin, and others. But Spectrum covers these states too. The bundling options are also lucrative. Customers get to enjoy comprehensive speed and channel tiers.
AT&T is one of the oldest ISPs in the country. It’s still one of the best providers when it comes to fiber-optic connection providers. The basic plans by AT&T offer speed tiers of 100 Mbps, 300 Mbps, and blazing 1000 Mbps. They offer a data cap but it’s a generous 1 TB. However, the 1 Gbps plan comes with no data cap.
Furthermore, the reason why AT&T garners such rave reviews by the customers is their efficient customer care service. The ISP has received several awards for its customer service excellence. With their skilled customer service team, they have managed to address effective service to their clientele. They also offer stable rates.
For customers who were looking for no major price hikes and no contracts, CenturyLink is the best option. They will not jack up the monthly pricing every now and then. Furthermore, they will not shackle you with some frustrating contract or term agreement.
Customers get to enjoy smooth service and unlimited internet as there are no data volume restrictions. Their promotional prices are incredible and until they don’t expire, you get to enjoy fairly low rates.
Furthermore, CenturyLink has recently overhauled most of its internet plans. Customers get to enjoy speed tiers ranging from 15 Mbps to 100 Mbps. Since it’s a fiber connection, you get to enjoy smooth and stable services.
However, these advertised services are only for limited cities.